Acceptance and provider
These terms apply to website use and consultations supplied by Scriptwiregrid, Level 11, 28 Hohe Straße, Cologne 50667. A service agreement begins only when we confirm the scope, fee and appointment in writing and you accept.
Nature of the service
We provide general educational guidance about employment documents and practical questions. We do not act as a Rechtsanwalt, tax adviser or immigration representative, do not represent clients before employers or courts, and do not guarantee that a clause or action will produce a particular outcome.
Client responsibilities
You must provide complete, legible and accurate documents, disclose relevant timing, and avoid sending unnecessary sensitive data. You remain responsible for decisions, formal notices and obtaining specialist advice. Apparent legal deadlines should be taken to a qualified adviser promptly.
Fees, appointments and cancellation
Fees are agreed before work begins. Payment instructions appear in the confirmation or invoice; no checkout is operated here. Rescheduling, cancellation and refund rules are set out on the refund page and form part of these terms.
Intellectual property
Website text, visual design and consultation notes are protected by applicable intellectual-property law. You may retain and use your notes for your own employment matter. Republishing, selling or using them as advice to others requires written permission.
Availability and liability
We take reasonable care in providing information based on documents supplied and circumstances described. To the extent permitted by law, we are not liable for indirect loss, missed opportunities or decisions taken without obtaining recommended specialist advice. Nothing excludes liability that cannot lawfully be excluded, including liability for intent, gross negligence, injury to life, body or health, or mandatory consumer rights.
Website links and changes
External resources are provided for context and remain under their operators’ control. We may update website material and these terms prospectively; the version accepted at booking governs the consultation.
Governing law and disputes
German law governs, without removing mandatory consumer protections of a country that applies by law. Statutory jurisdiction rules determine the competent court. Consumers may contact us first at info@scriptwiregrid.digital to seek an informal resolution.